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Consultancies & agencies

Automate Retainer Payments and Collect Project Fees.

Use Pay Advantage to collect recurring retainers by direct debit and project deposits by payment link. Clients can authorise payments and sign engagement terms online, with automatic tax invoices when invoicing is enabled.

Set up client payments
An agency team working through a project around a table
This month’s payments
  • Monthly retainer · NorthwindDirect debit$3,300.00Paid
  • Tax invoice · INV-2207Sent after payment$3,300.00Sent
  • Project deposit · 50%Pay by Link$4,950.00Paid
  • Milestone 2 · website buildXero Pay Now$2,750.00Due
Tax invoice sentNorthwind · $3,300 retainer

Challenges Facing Consultancies and Agencies

Reduce Late Payments and Manual Billing Work.

Retainers, project deposits and milestone invoices need a consistent payment process to support your cash flow.

  • Reduce Late Client Payments

    Collect retainers by scheduled direct debit and send payment links for project deposits.

  • Automate Invoices and Receipts

    Enable automatic tax invoices after payments and share online receipts that reflect refunds.

  • Collect Signed Engagement Terms

    Attach your terms with Digital Agreements so clients sign them alongside their payment authorisation.

Payment solutions

Manage Retainers, Deposits and Milestone Payments.

Set up payment arrangements at the start of an engagement and manage collection, invoicing and receipts as the work progresses.

  1. Let Clients Authorise Retainers Online

    Create a Direct Debit Plan for each retainer package and share a link for clients to authorise recurring payments.

    Explore Direct Debit Plans
  2. Collect Signed Engagement Terms

    Use Digital Agreements to collect a signature for your engagement terms and direct debit authorisation together.

    Explore Digital Agreements
  3. Include an Onboarding Fee

    Add a one-off onboarding fee as the starting amount, before recurring retainer payments begin.

    Explore Direct Debit
  4. Send Tax Invoices Automatically

    Enable invoicing to send clients an itemised tax invoice automatically after each payment.

    Explore Customer Invoicing
  5. Keep Receipts Up to Date

    Give customers an online receipt that updates to reflect partial or full refunds.

    Explore Customer Management
  6. Collect Deposits Before Work Begins

    Include a payment link with your proposal so clients can pay the agreed deposit online.

    Explore Pay by Link
  7. Collect Milestone Payments Through Xero

    Add Pay Now to Xero milestone invoices so clients can pay online and payments are matched automatically.

    Explore Xero Integration
  8. Recover Failed Payments

    Receive failed-payment notifications and send clients a link to pay the outstanding amount.

    Explore Direct Debit
  9. Encourage Bank Payments With Discounts

    Offer clients a discount for paying by PayID, PayTo or direct debit to encourage lower-cost payment methods.

    Explore Discount Pricing

Google reviews

What Australian businesses say

4.7 on Google

  • Easy setup, helpful service when you need it and able to make my business stand out among the rest, even though I may not be as big as my competitors (yet!)

    Alex van der EndGoogle review
  • Pay Advantage delivers some of the best – if not the best – customer service. From the moment you reach out, you're treated with genuine care. The team doesn't just resolve your concerns, they understand your needs and offer thoughtful options. Massive kudos to the whole Pay Advantage team!

    Reena ArceoGoogle review
  • Natalia was prompt and friendly. Would highly recommend working with her to have queries answered and actioned.

    Sarai CadenaroGoogle review
FAQ
Agency and Consultancy Payment FAQs
Can clients sign up to a retainer themselves?

Yes. Create a Direct Debit Plan for the retainer and share its sign-up link. Clients enter their details and authorise recurring payments online. Add Digital Agreements to collect signed engagement terms in the same process.