Monthly minimum spends are based on the fees generated from specific transaction types. These minimums apply whether fees are on-charged or absorbed. If you on-charge fees and reach the minimum threshold, there are no additional costs to use the product. If the minimum spend is not met, you'll be charged the difference.

Yes, Pay Advantage offers seamless integration with popular platforms like Xero, WooCommerce, and custom systems via our comprehensive API. Our technical team can assist with integration setup.

Absolutely. We use bank-level encryption, PCI DSS compliance, and advanced fraud detection. Your customers' data is protected with multi-layer security protocols and 24/7 monitoring.

Refunds are easy to process through your dashboard. Simply find the transaction, click refund, enter the amount, and confirm. Refunds typically appear in customers' accounts within 3-5 business days.

We'll notify you immediately of any chargebacks and provide documentation support. Our team helps you gather evidence and respond appropriately to protect your business interests.

To close or suspend your account you will need to call our support team on 1300 641 310.